Prepaid premium support (PSH) allows for quick and easy on-demand support for your organisation. Once you purchase PSH you can immediately book in a training session or work to be completed by RTEO on our calendar here.
Prepay and save
When you prepay premium support, the hourly rate is cheaper the more you buy in a bundle. Our 12 hour pack has the greatest value by reducing the hourly rate to $185 per hour. If you request premium support from us without PSH then we will charge a minimum of a 1 hour job for the request, so purchasing in advance has it’s advantages.
How do I purchase?
To purchase PSH, just select the amount of hours you would like to purchase below and add-to-cart. Navigate to your cart and pay online.
What do I do after purchasing prepaid premium support?
To book in a training session or request works to be completed after purchase, you can either…
- Wait to receive an email shortly after your purchase with instructions.
- Proceed to our calendar here
How can PSH be used?
The following can be booked in blocks of 1hr or 2hr session
- High level training in
- aXcelerate systems
- Online enrolments
- Website design
- Website management
- Consulting on
- Business development operations
- System optimisations
- aXcelerate templates
The following tasks can be requested
- Updating aXcelerate enrolments integration
- aXcelerate system development
- aXcelerate system audits and reports
- aXcelerate template development
- aXcelerate online enrolment development and updates
NOTE: We will not accept PSH request that will take more than 2 hours as any job more than 2 hours will need to be scoped and quoted for.